Conversation Design
Chat/Voice Bot Development & Deployment
Basic Course: Introduction to Botbuilding
Conversational AI is a human’s ability to speak with a computer in a human language, instead of the computer’s. Using tools such as rule-based chatbots, NLP, NLU and NLG (Natural Language Processing, Understanding and Generating), conversation designers shape, write and create the ways in which a digital interface can communicate with a person.
As conversation designers, you’ll be spending most of your time chatting with bots and reviewing conversations. This process is an art form in its own right and with enough practice, you’ll learn how ro recognize one line fallbacks, repair messages and so forth.
The Basic Course will introduce you to the wonderful world of conversational AI.
What is a chatbot? Is Siri a chatbot? What is it good for? What kinds of chatbots are there? What do you need to know before launching a chatbot? What is a component, a happy path, a flow?
By the end of the course, the students will have a working, basic chatbot that enables them to collect leads from visitors.
Tutors
Duration & Scope
3 weekly sessions, 10.5 hours in total
Deep dive into the language and best practices of building a chatbot; Bot architecture using the Bot Studio editor; Learning the Feedback Loop and creating a chatbot
When?
Tuesdays, 4 May – 18 May
5pm to 8:15pm
About CoCoHub
We are CoCoHub, and we bring chatbots to life! We empower you to create your own human-like chatbot. We give you the tools, resources and knowledge you need: Pre-made mini-chatbots that function as lego bricks; an intuitive, user-friendly, no-code visual studio which functions as “super-platform”; and various channels to publish them.